Refund Policy

Please allow 4-5 weeks for your orders to be completed (Although its usually faster)!! Once completed, shipping takes 3-5 business days 

Thank you for shopping at LuC Goosi! We take great pride in our products and services, and we are committed to providing our customers and baddies with the best possible experience. However, we regret to inform you that we do not offer refunds for any purchases made through our website. Please read this refund policy carefully before making a purchase.

  1. No Refunds: Due to the nature of our products and services, being made to order, we do not offer refunds, returns, or exchanges. All sales are final. Once a purchase has been made, it cannot be cancelled, modified, or refunded.

  2. Exceptional Circumstances: In the rare event that there is a mistake on our part, such as a defective or damaged product, we will offer an exchange or store credit. However, we reserve the right to refuse any returns, exchanges, or refunds at our discretion.

  3. Unauthorized Transactions: If you suspect an unauthorized transaction has been made on your account, please contact us immediately so that we may investigate the matter. If we determine that an unauthorized transaction has occurred, we will work with you to resolve the issue and provide a refund if necessary.

  4. Customer Support: If you have any questions or concerns about your purchase, please do not hesitate to contact our customer support team. We are available to assist you with any issues you may have.

  5. Changes to this Policy: We reserve the right to modify this refund policy at any time without notice. By continuing to use our website and make purchases, you agree to be bound by any modifications to this policy.

By making a purchase on our website, you acknowledge and agree to this refund policy. If you do not agree to this policy, please do not make a purchase on our website.